At St. Luke’s Health Plan, we’re on a mission to connect people with affordable, hassle-free health care. We are the only health plan in Idaho putting doctors and insurance on the same team to deliver a more efficient and quality health care experience with less stress. Join us in this bold ambitious journey. We’d love to hear from you!
What You Can Expect:
- Monday-Friday with full benefits
- Must be able to function in a VERY time sensitive environment
- Perform initial intake of appeals, attaching relevant supporting documents, and routing to appropriate team members
- Ensure cases are accurate and complete, conducting outreach to members and providers for additional information or clarification as needed
- Perform complete, accurate, and consistent data entry into system software applications.
- Prepare files and documentation for review and processing, including compiling and organizing appeal packets, records, and files
Qualifications:
- Education: High School diploma or equivalent
- Experience Customer Service, Health Insurance, or Healthcare preferred
