Administrative Coordinator - St. Luke's Health Plan

St. Luke’s Health Plan in Boise, ID is seeking an Administrative Coordinator to join our Health Plan team.

The Administrative Coordinator will be a key player in supporting various administrative needs of the St. Luke's Health Plan, including operational processes related to correspondence. The role will involve coordinating administrative tasks, managing documentation, and engaging with Health Plan members and guests by greeting them upon arrival.

• Provides administrative assistance to all Health Plan departments and other functional area coordinators as needed.
• Manages office supplies, equipment, and facilities to ensure smooth functioning of day-to-day activities.
• Maintains accurate and organized processes for receiving correspondence through various channels. Assess the resolution required and routing to the appropriate recipient. This may include scanning paper correspondence.
• Accurately inputs data into relevant databases or systems, ensuing completeness and consistency. Assists in generating reports or compiling data as required.
• Provides support on special projects, including meeting coordination, preparing materials, and tracking progress.
• Greets Health Plan members warmly as they arrive, providing assistance and directing them to the appropriate resources.
• Provides excellent customer service to internal stakeholders and external clients, addressing inquiries and concerns promptly and professionally.
• Identifies opportunities for process optimization and efficiency enhancements within correspondence workflows, collaborating with relevant stakeholders to implement improvements.
• Adhere to all applicable laws, regulations, and industry standards including HIPAA guidelines.
• Performs other duties and responsibilities as assigned.

Qualifications:

• Education: High school diploma or equivalent
• Experience: 0 year's relevant experience
• Licenses/Certifications: None

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.